Our policy lasts 15 days. If 15 days have gone by since you've received your item(s), unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, you must pay return shipping costs. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. Please email us at info@reeldezirefishingcompany.com for further assistance.

 

Exchanges

We accept exchanges for incorrect sizing. If it is a mistake on our end we will ship out the correct item to you free of charge. In the event the item is too small/too large, you are responsible for paying for returning the item to us. At this point, we can then send you a new item in a larger/smaller size.

We will replace items, free of charge, if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@reeldezirefishingcompany.com for further assistance.